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Persuasion
Persuasion is the process of trying to get others to change an attitude ( value) ,belief, or behavior
Proofs
Ethos- Source Credibility
"A good man speaking well" -Quintillian
 Expertise - Personal Experience, Commitment, Research
 Dynamism- Enthusiasm and Energy
 Trustworthiness- Reliable and Dependable
 Ethics- Conforming to ethical and fair standards
Pathos- Appeal to Emotions
 Appeal to Needs- See Maslow’s Hierarchy
 Use word choice to appeal to other emotions
Maslow’s Hierarchy of Needs
Self Actualization Needs
Genuine Fulfillment, Realization of potential
Self Esteem Needs
Recognition, respect from others, self respect
Belongingness and Love Needs
Friendship, giving and receiving love, affection
Safety Needs
Stability, order, freedom from violence, security,
structure, order, law
Physiological Needs
 Food, water, sleep, physical comfort
Logos - Appeal to Logic
 Evidence, Statistics, Supporting Material
 Reasoning
 Analogy
Cialdini's Interpersonal Influence
1. Reciprocity- I'll give something to you since you gave something to me
 Hare-Krishna flowers
 Deaf man at Walmart-flags
 Xmas seals
 Veteran's Name label
 Free termite inspections
Door in Face Technique-extreme request then lesser one
Kids sell $25 calendar or $2 candy
Take home a large Pizza or buy breadsticks
Buy the $600 photo package or the $200 one
That's not all!
2. Social Validation- Look to what others are doing so you know how to act.
 Look up at sky w. friends
 Bartenders start tip glass
 Billy Graham has people come
 Show list of others who signed petitions
 Labeled as charitable
 How to dress
 Tipping at Ryan's
3. Commitment/Consistency- Once you have committed to something, you make decisions that are consistent with that decision.
Don't want dissonance
4 walls
 Do you feel education is important?
 Do you think a child who does homework will get a better education?
 Do you think reference books help w/ homework?
 Then you sound like you want to hear about reference books; can I come in?
 Home interiors parties booked this way
 Teddy Bear Police fund
Foot in the Door technique-
 Ask a small favor than larger one
campaign sign followed by ask for $
Bait and Switch
Advertise cheap stuff and sell up
Even a penny would help-
 Consistent w/ being good
 Ad asked for college money
4. Friendship/ Liking- Persuasion occurs more when the person trying to persuade us is our friend or is someone we like.
 Tupperware
 Home Interior/Mary Kay
 Car salesman likes you
Physical attraction: More voted for, receives lighter sentences
Similarity
Compliments-
Cooperation - The car salesman goes to the manager on your behalf
5. Scarcity- We are more persuaded to want something if there is a limited amount available.
Psychological reactants theory-Don't tell me I can't have it-don't take my personal control: Gun sales went up with certain guns banned
Limited number topic- This is only one-
 Furby/ Cabbage Patch Dolls/ Beanie Babies
 Limited edition prints
 Diamonds
 Messed up stamp worth more
Deadline technique
 Limited time
 Going out of business
 Only keep negatives for 2 weeks
 Midnight madness sales
 Home shoppers countdown
6. Authority- We are automatically persuaded by people in authority
Rectal Earache
People follow man in business suit across the crosswalk
Doctor recommended
Actor's say don't do drugs
Uniform 
Don't miss the notes on
Thoughts on happiness
What do you need to get rid of to be happy?
-Ken Standley
Happiness is not the absence of pain and suffering...
Happiness is the presence of hope and enthusiasm.
-Ken Standley
Never suppress joy and enthusiasm...
They go back down and give you gas.
-Ken Standley
Please don't take my unhappiness away...
How else will I control my friends and loved ones.
-Ken Standley
Now and then it's good to pause in our pursuit of happiness and just be happy. -
Guillaume Apollinaire
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